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Terms & Conditions 

RESERVATIONS: will be confirmed upon receipt of 50% of the total rent by personal check or bank transfer;  balance of rent to be received 4 weeks prior arrival.

CANCELLATION POLICY:  the apartment rental can be cancelled up to 6 weeks prior arrival without incurring any cancellation fee.  

- From 6 to 3 weeks before arrival:   30 % refund.

- From  3 weeks to arrival date:  no refund.

ACCOMMODATIONS: The apartment accommodates the number of guests listed in the description. Additional bedding, where possible, is available at a charge of €80 per week per person.

CITY TAX CHARGE:  Euro 4,00 per person per night  for a maximum of 7 nights (children younger that 12 are exempt).

ARRIVALS:  Please advise in advance your time of arrival and, if possible, share your travel schedule (i.e. Flight No.).

Arrival time: 2.00 pm - 6:30 pm (early, late and weekend arrivals, to be scheduled by appointment).

PLEASE NOTE: Confirmed reservations are guaranteed except for cases of compelling emergency due, for example, to urgent and unexpected repairs. In such unlikely circumstances, if no alternative accommodation can be agreed upon, all advances and deposits will be returned.

SECURITY DEPOSIT: € 200 for rentals up to 15 nights;  € 300 for rentals over 15 nights.

UTILITIES:  included for the first 28 nights.

PETS:  Not accepted.

BICYCLES:  No bicycles allowed in the building. 


Piazza Santa Croce 21

50122 Florence 


+39 055 244456

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